Privacy Policy

01Information we collect

We collect information you provide directly and information gathered automatically when you use the Site.

Information you provide

• Business & contact details — your name, company, role, email, phone number, and country.
• Project information — sector, target regions or hubs, timelines, headcount or facility needs, and other details you share so we can assist with site selection.
• Inquiry content — questions and documents you submit through our portals or by email regarding permits, incentives, or locations.
• Communications — records of your correspondence with our team and local hub contacts.

Information collected automatically

• Device and browser type, IP address, and approximate location.
• Pages and portals viewed, links clicked, and time spent on the Site.
• Data collected through cookies and similar technologies (see Section 5).

02How we use your information

• To respond to inquiries and route you to the right hub portal and local contact.
• To facilitate business permits, economic-incentive applications, and site selection on your behalf.
• To prepare comparisons of incentives, costs, and locations relevant to your project.
• To operate, maintain, secure, and improve the Site and our services.
• To send service updates and, with your consent, relevant program or market communications.
• To comply with legal obligations and enforce our agreements.

03How we share information

We do not sell your personal information. We share it only as needed to deliver our services:

• Service providers — hosting, email, analytics, and CRM providers that process data on our behalf under confidentiality obligations.
• Legal & safety — when required by law, regulation, or legal process, or to protect the rights, safety, and property of San Fernando Investor or others.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to this policy.

04Hub partners & government agencies

Our core service is connecting you to economic hubs around the world. To do this, we may share the project and contact information you provide with local economic-development organizations, hub partners, and relevant government or permitting agencies in the markets you ask us to explore.

05Cookies & analytics

We use cookies and similar technologies to keep the Site working, remember preferences, and understand how our portals are used. You can control cookies through your browser settings; disabling some may affect Site functionality. Where required, we request consent before placing non-essential cookies.

06Data retention

We retain personal information only as long as needed to provide our services, maintain a record of your project and inquiries, comply with legal and accounting obligations, and resolve disputes. When no longer needed, we securely delete or anonymize it.

07How we protect your data

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please contact us promptly if you believe your information has been compromised.

08Your privacy rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, to opt out of marketing communications, and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details in Section 13. We may need to verify your identity first and will respond within the timeframe required by applicable law.

09California residents (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect and how we use it, to request access, deletion, and correction, and to limit the use of sensitive personal information. You also have the right not to receive discriminatory treatment for exercising these rights. We do not sell or share your personal information for cross-context behavioral advertising. To make a request, contact us using the details below.

10International data transfers

We operate across economic hubs worldwide. Information you provide may be transferred to, stored in, or processed in the United States and in the countries of the hubs you ask us to explore, where data-protection laws may differ from those in your country. By using our services and asking us to engage a hub on your behalf, you consent to these transfers.

11Children’s privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or the minimum age in your jurisdiction). If you believe a child has provided us information, please contact us and we will delete it.

12Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.

13Contact us

Questions about this Privacy Policy or your information? Reach out anytime: